Products

Case Studies

Bell Canada - Fleet Services

Case Overview

AutoVision® is a next-generation web-based fleet management system that provides administrators with operation management tools and reporting. It is modular and includes vehicle inventory, vehicle catalogue and provisioning, purchase and work order, employee timesheet, shop management, fuel card, invoicing and customer billing components. it was developed internally at Bell with Conet-Tech and ICS Solutions consultants and currently manages 15,000 vehicles for over 35 customers.

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Markel Insurance Company of Canada

Case Overview

Markel Insurance is the Canada’s largest and most respected trucking insurer; To streamline business processes and improve communications with brokers and customers, Markel Insurance re-launched its public Web site in 2004 and launched a Web-enabled broker self-service site in 2006. The application is giving brokers 24/7 access to real-time information about Markel Insurance customers and their multi-faceted insurance policies. Once the system is fully deployed, Markel Insurance expects to reduce annual printing and mailing costs by at least $350,000 and reduce incoming calls to the call centre by 30 per cent.

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Descartes Systems Group Inc

Case Overview

When Descartes decided to extend its presence in the business-to-business world, the Canadian company was expecting to cut by 75% the lead time for turn-round of a tender, saves on duplication of effort, minimizes errors, and reduced operating cost. The Ocean Negotiator initiated by Descartes and Inttra, a client of Descartes, with the mission of creating standards and a solution that meet shipper, freight forwarders and carrier needs. The solution should resolve inefficiencies and lack of standardization in the Tender process. This B2B application should be a virtual space where shippers give carriers the opportunity to bid on their shipments. And some shippers could negotiate if they want only with their preferred carriers as part of the contracting process

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Ministry of Revenue Quebec

Case Overview

As part of a global government strategy to improve online services offered to the public, as well as an internal goal to increase customer satisfaction and improve productivity, the Quebec Ministry of Revenue (MRQ) decided to build a new Electronic Service Delivery Platform.

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Ontario Rental Housing Tribunal

Case Overview

Created to resolve disputes between residential landlords and tenants, the Ontario Rental Housing Tribunal receives 75,000 applications, conducts 34,000 hearings, produces 78,000 orders, and fields 800,000 calls every year. Wanting to improve customer service by automating its customer application process, ORHT turned to Conet-Tech, Cyberplex and Systemgroup, to assist in the creation of an online e-filing and scheduling system. 

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Royal Canadian Mounted Police

Case Overview

The Royal Canadian Mounted Police's mandate is to promote safe homes and safe communities by enforcing the laws of Canada, preventing crime, and maintaining peace, order and security. To meet the growing problem of economic crime of all types, the RCMP has developed RECOL (Reporting Economic Crime Online), which provides a single collection point for lodging complaints on traditional or Internet-based crime. 

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Murphy Oil Company Ltd.

Case Overview

Murphy Oil grew significantly after a successful gas find last year. This was good news for the Calgary-based oil and Gas Company. On the downside, however, Murphy Oil found that its procedures for tracking and reporting on project spending were no longer able to meet its needs. The company was using a paper-based system, which meant information wasn't readily available to everyone who needed it, and there was room for error

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A Custom Software Developer & Systems and specializes by integrating together component subsystems from various technologies into a whole system. We are based in Toronto, Canada.


We build software applications in North America

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